インフォメーション INFORMATION

先日、マサチューセッツ州ボストンにおいて最大の部数を発行するアメリカ合衆国の新聞 The Boston Blobe誌にTHLが掲載されました。

日本を代表する”Omoteanshi Hospitality”のエキスパート校として紹介していただいています。

最近は海外からのお客様もたくさん増えているので、日本のおもてなしやホスピタリティの文化がもっともっと広がったら嬉しいですね！

以下掲載いただいた内容です↓

Sharing 10 essential tips for a trip to Japan

Tip 3: Enjoy omotenashi (Japanese hospitality)

Ryo Wakasugi, vice principal of the Tokyo Hotel,Tourism & Hospitality College, said, “I’ll tell　you what would really help foreign guests: knowing

about Japanese hospitality, what we call and　teach ‘omotenashi.’ Totally different from the West,and based loosely on traditions from Shinto and　Zen Buddhism.”

Wakasugi explained: “The five principles of　omotenashi concern group harmony. The bottom　line is anticipating another’s needs before that individual　expresses them in words. When guests experience

omotenashi, from taxi drivers whose cars　open automatically to help strangers, it takes the　edge off of traveling. It establishes trust. And usually　without words.”

Kuuki o yomu (reading the air) is fundamental　to omotenashi. Silently observing the other person.

Applied to hospitality, this means that an illusion　is created: You are often welcomed as a cherished　family member at Japanese-managed hotels

and hot springs inns. It’s a huge relief: You may not　speak Japanese.